How can I pay?

We use PayPal as our payment processor, so we accept Visa, MasterCard, American Express, and Discover. Or, you can pay using your PayPal balance.

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Is your site secure?

Yes. You pay through PayPal, the world's premier electronic payment solution, not through this site. We never even see your credit card number; PayPal just tells us that you've paid and we ship you your stuff. We get your money through PayPal later.

Do I have to have a PayPal account to buy?

No, you can pay with your credit card without a PayPal account.

My country isn't listed in the checkout.  What do I do?

Please contact us, stating which item you would like to purchase and which country you live in.  We will get back to you as soon as possible with a shipping quote for delivery to your country.

My purchase arrived damaged.  What do I do?

Please contact us as soon as possible to let us know and we will get back to you.  If you could take a quick photo of the damage and the packaging, it may be useful for us to claim for damage from the shipping company.  We will endeavour to refund or replace if neccessary.

How long will it take to receive my purchase?

We aim to despatch items within 1-2 business days from confirmation of payment.  If you live within the UK, you can expect your item to be delivered within a couple of days of despatch.  Delivery times elsewhere in the world vary.

Where can I get updates from Jill Dimond Art?

You can follow Jill on Facebook, Instagram, Twitter, Pinterest, Tumblr and Ello.  If you would like to receive an email newsletter containing all the news from Jill Dimond Art, sign up here:

Can I commission a piece of artwork from Jill?

Unfortunately Jill isn't able to take commissions at the present time.  She may do in the future though.  If you would like to be notified when she is able to take bookings for commissions, please sign up with your email address below: